Consumer law is an important branch of law that protects individuals’ rights in the event of problems encountered during the purchase of goods and services, contributing to the establishment of a fair economic order. Our office offers effective solutions to address the grievances you may experience.
As Erdinç Law Consulting and Mediation Office, some of the services we offer in this field are as follows:
- Managing legal processes for requests regarding defective goods and services under the Law No. 6502 on the Protection of Consumers, including return, exchange, repair, or price reduction
- Cancellation of unfair terms in consumer contracts, exercising the right of withdrawal, and following up on rights and claims arising from contracts
- Legal actions for the reimbursement of unfair charges (e.g., file fees and other charges) imposed by banks, financial institutions, and other service providers
- Preparing applications to the Consumer Arbitration Committee and following up on the processes
- Filing lawsuits at the Consumer Court or following up on ongoing cases
- Initiating and managing legal processes against misleading advertisements, deceptive campaigns, and unfair commercial practices
- Exercising the right of withdrawal and following up on claims arising from non-compliance with the contract in distance sales contracts, such as those made through the internet or other remote sales channels
We are here to protect your rights and achieve the best possible result in any dispute related to Consumer Law.